Thursday, May 27, 2010

...But She Has a Great Personality...

Personality matters. In fact, personality matters more than many other character attributes or physical traits. I travel all over the world, and I get to see lots of different personalities.

Yesterday I boarded a plane in Dallas. The lead flight attendant was a super cute blonde about 5'10". She was bubbly and welcoming, and I was expecting an enjoyable hour of flight time in her section.

Here's the thing, also sitting in her section were two elderly people with hearing loss and a passenger commonly referred to by the airlines as an unaccompanied minor, a six yer old girl who was traveling alone. Cute blondie got increasingly frustrated when the older couple couldn't hear her ask for their drink order, and she completely ignored the kid for the entirety of the flight. Cute blondie ended up being not so cute after all.

Personality matters. Good looks, killer talent, and other superficial stuff won't carry you forever. The essence of who you are at your core is how people will remember you. Cute blondie would have been way cuter and way cooler with the addition of a great personality.